Shipping Policy
At Lemorra, we aim to deliver your orders safely and on time. Please read our shipping policy carefully before placing an order.
Order Processing Time
- Orders are processed within 1–3 business days after order confirmation
- Orders placed on weekends or holidays are processed on the next business day
- Once dispatched, you will receive a shipping confirmation message.
Shipping Coverage
We currently ship across India.
International shipping is not available at this time.
Delivery Time
Estimated delivery timelines:
- Metro cities: 3–5 business days
- Non-metro / remote areas: 5–8 business days
Delivery timelines may vary due to courier operations, weather conditions, or unforeseen delays.
Shipping Charges
- Shipping charges, if applicable, are calculated at checkout
- Any offers on free shipping will be clearly mentioned on the website
Tracking Information
Once your order is shipped, tracking details will be shared via email or SMS.
You can use this information to track your shipment until delivery.
Address Accuracy
Please make sure the shipping address and contact details are correct at checkout.
Lemorra is not responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.
Delivery Attempts
Courier partners will attempt delivery as per their policy.
If delivery fails due to customer unavailability or incorrect details, re-shipping charges may apply.
Damaged or Defective Items
If you receive a damaged or defective product:
- Contact us within 24 hours of delivery
- Share clear images or a video as proof
Approved cases will be handled as per our Exchange Policy.
Delayed Orders
While we try to meet delivery timelines, delays can occur due to factors beyond our control.
We are not liable for delays caused by courier partners or external circumstances.
Contact Us
For shipping-related questions or support:
Website: https://www.lemorra.com/
